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Avail is located in neighborhoods throughout Chicago and Denver. Choose the sharing location most convenient for you — this is where you'll pick up and drop off your car.
All drivers must be 21 or older and have a valid U.S. driver's license (probationary and provisional licenses are not accepted), a clean driving record and a valid credit card to book a reservation (debit cards are not accepted).
We require bookings and modifications to be made at least 4 hours in advance of pick-up. This helps give our staff time to prepare your vehicle.
Yes, all Avail drivers are covered by Allstate insurance complete with access to roadside assistance and 24/7 customer support. This insurance is excess over any other insurance that a borrower may have. Additional fees may apply.
For questions about whether your personal auto policy or credit card policy may apply, please contact your insurance provider or a licensed insurance agent.
Total trip mileage is limited to 150 miles per day. That means a 3-day trip is allowed up to 450 total miles before incurring a fee of an extra $0.50 per mile. We calculate total mileage by looking at the odometer before and after your trip.
Avail charges a general insurance fee. Avail doesn’t charge extra fees for drivers under 25 years old, adding a second driver or canceling your trip before the reservation start time.
You may be charged fees or fines if you break our Borrower Rules and Guidelines, including for smoking or vaping, bringing a pet (service animals are accepted), damaging the vehicle, unauthorized drivers, excessive wear and tear and returning the car with less gas than was provided at pick up.
Cars must be less than 10 years old and have fewer than 125,000 miles to be shared on Avail. To maintain our safety standards, we only accept vehicles that have an automatic transmission, no open recalls, no major cosmetic damage and no significant interior or exterior damage.
Yes! After your booking is confirmed, have them create an Avail account and upload their driver’s license, then contact our support team via chat or SMS. We will then add that person to your reservation. It’s free to add a second driver.
We can’t guarantee a vehicle will have all-wheel drive, but since we only offer cars that are less than 10 years old, many of our SUVs come equipped. If you’d like to borrow a car with four-wheel drive, just reserve a midsize or large SUV and then chat Avail support with your preference. We will do our best to fulfill your request.
