Take a deep breath, Avail has your back. We make sure you’re covered by insurance and supported around every turn. Here’s how we make sure you and your car are ready for the road.
We vet all owners and drivers on Avail to make sure they have a clean record. Travel with the peace of mind knowing you’re part of a responsible community of people like you.
Some car sharing companies make you meet up with the owner for an in-person exchange. Not here. There’s no negotiating a central meet-up spot or unsecure key hand-offs. Avail always has friendly, uniformed lot staff you can trust who will have your car ready when you arrive.
We keep all your personal info and payment info encrypted and secure. Car owners will never have your personal information and vice versa. We handle all communication and facilitate the entire borrowing experience, so if something comes up, it isn’t awkward.
Our lot is staffed 24/7 and always well lit. You’ll always be greeted with a smile and be able to get out of the heat, cold, or rain when you pick up or drop off your car. Our lot offices have AC in the summer, heat in the winter, and a bottle of water to help you feel refreshed.
Let us know. We’ll do our best to make sure you have everything you need to be safe on the road. If you have any questions or concerns about your trip or the area, we’re happy to help and give you our local knowledge.
All Avail cars go through an inspection process to make sure they’re in great working order. To be shared, cars must:
Even though it’s a short trip (under 10 mins) we always want to make sure you get to our lot safely. Our shuttle makes regular runs every 10 minutes until midnight. If you’re getting in after midnight, give us a call and we’ll send the shuttle to come pick you up.
Whenever the unexpected happens, we’ll send someone out to make sure you’re in good shape and have everything you need to get back on the road.